摘要
短信重发的原因可能是终端异常、无线网络侧干扰、核心处理异常等,本文对短信重发的信令过程进行了分类,通过对4G终端重发短信业务记录的跟踪分析,对4G终端发送短信的信令消息进行了全面深入的分析说明,可帮助维护人员提高短信故障投诉处理、故障分析定位的能力;有助于全面了解终端用户对网络短信质量的感知,促进网络维护快速响应用户的投诉关切。
The reasons of SMS resending may be abnormal terminal, wireless network interference and abnormal core processing etc. This article classifies the signaling process ofSMS resending, and makes the in-depth analysis on signaling messages of 4G terminal sending SMS by the tracking analysis on service records of 4G terminal resending SMS, which help maintenance personnel improve SMS faults complaint handling and fault analysis positioning capabilities, also contribute to comprehensively understand terminal users perception on network message quality to make rapid response to user complaints concerns.
出处
《电信网技术》
2014年第10期64-74,共11页
Telecommunications Network Technology
