校园网络故障用户自助排查技术的探讨

Study on Campus Network Faults for Investigation Technology of User Self-service

为了更好地实现高校校园网络的管理,针对校园网络中出现的常见故障及问题,提出用户共同参与到校园网络故障的管理中来,并将用户自助排查技术作为研究的重点,从硬件、软件、无线网络等方面对故障的排查与解决进行了探讨,这为进一步提高校园网络的应用水平、强化精致管理奠定了基础。

In order to realize the campus network management better,aiming at the common faults and problems in campus network,we put forward the users joined to participate in the campus network fault management,and made the investigation technology of user self-service as the focus of the study.From the hardware,software,wireless network etc.,investigation on the fault and the solution was discussed,which improves the application level of campus network in the further and lays the foundation to strengthen fine management.