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浅论血站文化与员工忠诚度建设 被引量:2

Overview on the influence of staff royalty on workplace culture
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摘要 探讨员工忠诚度对员工价值、工作效率和服务对象满意度等的影响以及加强员工忠诚度建设的有效方法。通过营造软环境和打造硬条件,建立起"以人为本"的血站文化和员工忠诚度的管理和监督机制,提高员工忠诚度。员工忠诚度与采供血机构运行效率称正相关。 To evaluate the influence of staff loyalty on the value of staffs,work efficiency and the satisfaction of customers,and to propose measures to improve staff loyalty. A tolerant and people- centered cultural environment was constructed and rigid conditions were established. A supervision and management system of staff loyalty was created in blood bank. Staff loyalty was enhanced. A positive correlation exists between staff loyalty and the efficiency in management of blood bank.
作者 顾夏
机构地区 长沙血液中心
出处 《中国输血杂志》 CAS CSCD 北大核心 2014年第11期1271-1272,共2页 Chinese Journal of Blood Transfusion
关键词 员工忠诚度 血站文化 忠诚度管理和监控 staff loyalty culture of blood bank management and supervision of staff loyalty
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