CONSISD、B系列智能机械手自动发药机在我院门诊药房的应用效果分析

Analysis of the Effect of CONSIS D and B Series Intelligent Manipulator Automatic Dispensing Medicine in Outpatient Pharmacy of Our Hospital

目的:评价CONSIS D、B系列智能机械手自动发药机在我院门诊药房的应用效果。方法:分别从CONSIS D、B系列智能机械手自动发药机使用前后门诊药房的工作性质改变情况、门诊药房的盘点效果、不同时间段内药师所处理的处方量及患者取药等候时间等方面进行考察。结果:使用该发药机后门诊药房的工作性质较使用前更趋合理,人员配备、工作模式、工作重心、服务性质更彰显出智力型与技术型的面对面药学服务;药品盘点方面其账物相符率显著提高,配药差错、盘点操作错误、药物遗落柜底等不良事件的发生及月底盘点耗时均明显降低,与使用前比较差异有统计学意义(P<0.05);自使用该发药机第1个月,各统计时间点的日处理处方量均明显多于使用前,患者取药等候时间表现出逐渐减少趋势,与使用前比较差异均有统计学意义(P<0.05)。但该发药机在自动清洁功能与传送带等方面还存在一定缺陷,尚需进一步改进。结论:CONSIS D、B系列智能机械手自动发药机在我院门诊药房的应用不仅提高了工作效率,而且对我院构建和谐医患关系具有积极的作用。

OBJECTIVE： To evaluate the effect of CONSIS D and B series intelligent manipulator automatic dispensing medicine in outpatient pharmacy of our hospital. METHODS ： The change of work nature, the inventory effect of outpatient pharmacy, the amount of prescription processed by pharmacists in different periods, the time of patients waiting for getting medicine and other aspects were investigated before and after the application of CONSIS D and B series intelligent manipulator automatic dispensing machine. RESULTS： After the application of the machine, the nature of the work became more reasonable, and the personnel equipped, work mode, the focus of the work and the nature of the service demonstrated intellectual and technology-oriented face-to-face pharmaceutical care. The consistent rate of accounts increased significantly, and the occurrence of adverse events as dispensing error, inventory operation error and drug left in the ark bottom, and inventory time consuming at the end of a month were significantly lowered; there was statistical significance before and after the application of the machine （P〈0.05）. Since the use of the machine in the first month, the amount of prescriptions processed at different statistics time points were all significantly higher than before; the time of patients waiting for getting medicine decreased gradually; there was statistical significance （P〈0.05）. The dispensing machine had certain defects in automatic cleaning function and conveyor belt, which still needed further improvement. CONCLUSIONS： The application of CONSIS D and B series intelligent manipulator automatic dispensing machine in outpatient pharmacy of our hospital not only improves work efficiency, but also has positive effect on the establishment of harmonious doctor-patient relationship.