摘要
医院信访工作是加强医患沟通,构建良好医患关系的重要工作。通过对医院信访工作动态的分析,以实践者、管理者的视角发现当前医患关系中的现状,浅析影响医患关系的主要因素,把握当前医患关系的整体趋势。
The hospital public voice system is the important work to strengthen the doctor-patient communication and build good doctor-patient relationship. Through the analysis of the dynamic about hospital complaint work, it wil find the current status of doctor-patient relationship and the main influencing factors on the doctor-patient relationship, and grasp the overal trend of the current doctor-patient relationship.
出处
《中国卫生标准管理》
2014年第22期71-73,共3页
China Health Standard Management
关键词
信访工作
医患关系
现状
影响因素
Public voice system
Doctor-patient relationship
Influence factors
