图书馆参考咨询服务在数字时代的发展

Research on Library's Reference Service in Digital Times

概述了数字图书馆、云计算的基本概念,介绍了云计算环境下图书馆参考咨工作的特点及含义,分析了图书馆参考咨询服务的成功案例与不足,探讨了图书馆完善数字参考咨询工作的对策。

This paper expounds the basic concepts of digital library and cloud computing, introduces the characteristics and meanings of library’s reference service in cloud computing environment, analyzes some successful cases and shortcomings of library’s reference service, and probes into the countermeasures for the library to improve the digital reference service.