广西保险行业服务提升问题研究

Study on Ascension of Insurance Industry Service in Guangxi

规范服务是保险行业的核心价值理念之一。保险作为一种具有价值和使用价值的服务商品,其价值的实现依托于保险服务的提供。广西保险业目前处于快速发展阶段,保险行业服务模式存在诸多问题,阻碍着广西保险业的可持续发展,研究广西保险行业服务问题,具有重要理论价值和实践指导意义。本文探讨了保险服务的基本内涵,研究了广西保险行业服务体系的发展现状与存在问题,提出了完善广西保险服务制度的一系列对策和建议。

Standard service is one of the core value in the insurance industry. Insurance is a service product,which has value and used value,and the realization of the value is based on the provision of insurance service. At pres-ent,the insurance industry of Guangxi is in the rising stage,the service mode of insurance has many problems,hinder-ing the further sustainable development of the insurance in Guangxi. So the study of problems of Guangxi＇s insurancehas important theory value and practical guiding significance. This paper discusses the basic concept,researches thepresent situation and existing problems of insurance industry service system,puts forward a series of countermeasuresand suggestions to improve Guangxi＇s insurance service system.