人性化护理对肝移植患者焦虑情绪及满意度的影响

The effect of humane nursing on anxiety and satisfaction for patients with liver transplant surgery

目的：探讨人性化护理措施对肝移植患者的术前焦虑及术后满意度的影响。方法收集我院2011年12月至2012年12月接诊的40例接受肝移植患者的临床病例资料，随机分为对照组和观察组各20例，对照组采用常规护理，观察组采用人性化护理，比较两组患者的术前焦虑和术后满意度情况。结果护理后，观察组患者的SAS、SDS评分分别为（24.7±4.5）分、（13.1±5.6）分，均较对照组患者出现了明显改善，组间差异具有统计学意义（P＜0.05），实施人性化护理措施后，观察组患者对护理的满意度分别为95.0％、100％、95.0％以及100％，明显高于对照组患者，且差异具有统计学意义（ P＜0.05）。结论人性化护理措施有利于缓解肝移植患者的焦虑和抑郁等不良情绪，提高患者对护理的满意度，有利于患者的手术顺利开展和术后恢复，值得临床应用。

Objective To investigate the effects of humane nursing on anxiety and satisfaction for patients with liver transplant sur -gery.Methods A total of 40 patients with liver transplantation surgery were included in the study , of which control group of 20 cases with routine care , and observation group of 20 cases with humane care .Anxiety before operation and satisfaction after it were compared between two groups.Results After nursing, in the observation group the SAS, SDS scores were （24.7 ±4.5） points , （13.1 ±5.6） points com-pared with the control group had significantly improved （ P〈0.05 ） , after the implementation of humane care measures , patient satisfaction in the observation group were 95.0 %, 100%, 95.0%and 100%, significantly higher than those in the control group （ P〈0.05 ） .Con-clusions Humane care measures will help alleviate liver transplant patients negative emotions such as anxiety and depression , improve pa-tient satisfaction with care , in favor of the patient＇s surgery and postoperative recovery smoothly , and it is worthy of clinical application.