颅骨修补手术患者术前共情沟通的效果观察

Effect of Preoperative Empathy Communication on Patients with Skull Repair Surgery

目的探讨共情沟通方式在颅骨修补手术患者中的应用效果。方法选取2012年2月—2014年3月在黑龙江某三级甲等医院行颅骨修补手术患者100例,2012年2月—2013年2月行颅骨修补手术的50例患者为对照组,2013年3月—2014年3月行颅骨修补手术的50例患者为观察组,对照组采取手术常规沟通,观察组在此基础上实施共情沟通。比较两组患者焦虑评分及对护理工作满意度。结果术后第2天观察组焦虑评分低于对照组,差异有统计学意义(P<0.05);术后第2天观察组对护理工作满意度高于对照组,差异有统计学意义(P<0.05)。结论实施共情沟通能减轻颅骨修补手术患者的焦虑情绪,并提高患者对护理工作的满意度。

Objective To explore the effect of preoperative empathy communication on patients with skull repair surgery.Methods One hundred patients with skull repair surgery were divided into control group and observation group. Conventional preoperative communication was conducted in control group while empathy communication in addition to conventional preoperative communication in observation group. Patients ＇ anxiety and their satisfaction with nursing were compared. Results There was lower score of anxiety and patients were more satisfied with the nursing in the 2nd day of operation in observation group（ P0.05）.Conclusion Empathy communication contributes to the alleviation of patients ＇ anxiety in skull repair surgery and the improvement of patients＇ satisfaction with nursing service.