产科优质护理新模式初探

First Exploration of New Quality Nursing Model for Obstetrical Department

目的探讨产科开展优质护理的效果,总结优质护理模式的特点。方法将我院产科的护理人员作为研究对象,通过制定、落实分组责任制,强化护士培训,完善硬件设施,实施温馨护理等方式,为孕产妇提供优质护理。比较优质护理前后,孕产妇的满意度情况、对健康知识、对新生儿护理知识的了解、掌握程度。结果实施优质护理新模式后,产妇的满意度较之前显著提高,对护理人员及医生的安全感、信赖度明显提高。产妇及其家属的健康知识掌握程度较之前明显提高,对新生儿的护理常识、操作能力明显增强。结论在临床产科开展优质护理,可在心理、生理、社会方面充分满足产妇需要,提高产妇满意度,科室护理服务水平,是值得推广应用的新型护理模式。

High quality nursing in clinic obstetrical dept. can satisfy puerpera ＇ s need of mentality, physiology and society etc, increasing puerperal satisfaction and office＇s service level, so it is a newly nursing model worthy of popularization and application.