我国用户信息行为研究进展

Research Progress of User Information Behaviors in China

通过共词分析、聚类分析和战略坐标图等方法,发现目前国内用户信息行为研究主要集中在信息行为模型、信息意识及信息获取、信息查寻及信息检索、数字图书馆及个性化服务、信息需求及信息服务、信息伦理等领域,并存在如下问题:现有研究集中于对特定信息主体及特定类型信息行为的研究,信息行为的影响因素及研究方法等主题的研究力度不够;定性的理论分析成果较多,基于客观数据的定量研究较少;采用的研究方法单一且规范性不足等。提出信息服务机构如何为用户提供个性化服务以满足用户需求、哪些因素能够影响用户信息行为等是潜在的重要研究领域。

By the analysis methods of co-words, cluster and strategic diagram, the paper finds that the present studies on user information behaviors in China focus on the following topics： information behavior model, infor- mation consciousness and information access, information seeking and information retrieval, digital library and personalized services, information needs and services, etc. There are some problems in the ~isting research, such as, the major research concentrates on the study of certain subjects and certain information behaviors, while rarely studies the factors which could influence information behaviors and the research methods ; more theoretically analyzed results in a qualitative way but less quantitative research based on objective data; the re- search methods are homogeneous and lacks normalization. Future research should pay attention to such areas as how could information service institutions provide personalized services for users, which factors could influence information behaviors, and so on. 2 figs. 3 tabs. 31 refs.