4kester Thurow, Head to Head: The Coning Economic Battle Among Japan, Europe, and America, London:Nicholas Brealey Publishing. 1993.
5Hammer M. & Champy J., Reengineering the Corporation: a manifesto for business revolution. Harper Business. 1995.
6Liu Xiaojia(刘小佳),Employing MEASUR Methods for Business Process Reengineering in China. ISBN 90- 365 - 1618 - 8, Enschede, The Netherlands.2001.
7Hammer M;ChampyJ.Reengineering the Corpraation: a manifesto for business revolution,1993.
8Stamper R K;Althaus, K;Backhonse, J.MEASUR: Method for Eliciting,Analyzing and Specifying User Requirements. Computerized assistance during the information life cycle,1988.