云计算采纳行为研究现状分析

A Review on Studies of Cloud Computing Adoption Behavior

本文从文献数量分布、采纳主体、采纳客体、关注因素、理论与模型应用、研究结论等方面,采用定量和定性相结合的方法,对外文数据库中云计算采纳行为研究的文献进行梳理和分析。研究发现:应重视发展中国家和中小企业云计算采纳行为研究,以促进他们应用云计算技术;个人层面的云计算采纳行为将成为一个重要的研究主题;需要构建符合云计算技术特征的实证模型;需要结合应用情境分析云计算采纳行为的影响因素,云计算的安全、隐私、信任将成为本领域关注的焦点。本文通过对云计算采纳行为研究现状的分析,为我国该领域的研究提供研究思路和理论基础。

Cloud computing technology has great commercial value. The user perspective of cloud computing adoption research has at- tracted wide attention of scholars. This paper is a systematic review on the research status of cloud computing adoption be- havior based on literature collected from foreign databases. We conducted a systematic search in nine foreign databases, which are Elsevier ScienceDirect, IEEE/IET Electronic Li- brary（IEL）, Emerald, Taylor ＆ Francis, Springer, ProQuest Digital Dissertations ＆ Theses（PQDT）, EBSCO--Academic Search Premier, ACM Digital Library, and Google Scholar. Title search terms are ＂cloud computing＂, ＂cloud service＂, ＂cloud storage＂ ,＂SaaS＂ ,＂IaaS＂ ,＂PaaS ＂ grouping with ＂adopt ＊ ＂,＂accept ＊ ＂. The literature published time is not lim- ited. The retrieval deadline is October 15, 2014. The related literature selection conditions are： l） non-academic research literature was excluded; 2） non-user adoption behavior, or adoption factors related literature were excluded; 3） references in the literature were used for retrospective search. The final related literature altogether is 95. With a combination of qualitative and quantitative methods, we conducted an analysis with the distribution of the number of literature, the subject, the object, factors of concern, theory and model, research findings and other aspects. Through literature review, we get the following results： developing countries and SMEs should pay attention to the research of cloud computing adoption to promote their adoption of cloud computing technology; the individual cloud computing adoption be- havior will become an important research topic; an empirical model of cloud computing should be built; the factors influ- encing cloud computing adoption behavior should be chosen and analyzed under the application scenario, and then, the security and privacy, trust of vendors should be regarded as important factors in this area. Implications： It is an important reference to the cloud computing adoption researchers with the analysis on the adoption subject, object, theory, factors of concern. In addition, we find that it is also important for the stakeholders in the cloud computing market to adopt cloud computing technologies or services, including cloud service providers, governments, reg- ulators and users. The limitation is that this study only conducted a review of the literature from foreign language databases, and a small number of literature in the Chinese databases are not in the scope of this paper. This study attempts to explore and analyze the research status about the behavior of cloud computing adoption. We get the research characteristics of cloud computing adoption behavior from subject, object, theory, factors of concern, and com- pared them with the previous research in information systems adoption behavior. Through the analysis of the findings, we i- dentified the primarily concerned study subjects and the future research trends. 4 figs. 2 tabs. 65 refs.