“银医一卡通”系统在医院门诊的应用与研究

Application and research of all-in-one bank-medical card system in hospital outpatient

目的为了解决患者到医院就诊挂号、候诊、缴费时间长等难题,医院与银行联手提供了"银医一卡通"解决方案,将医院信息系统(HIS)与银行核心系统进行对接,实现患者信息及交易数据的相互交换。方法通过建立自助设备和多种渠道的预约挂号模式,提供银行卡直接结算方式,延伸医院的挂号和收费窗口至银行的营业网点、网上银行、电话银行、转账电话、手机银行、自助设备等多种渠道,为患者提供全方位的就医及金融服务。结果"银医一卡通"优化医院门诊流程,提高门诊运作效率,真正方便于患者。结论 "银医一卡通"在提高工作效率的同时,大幅度削减了医务人员的劳动强度,提高医院内部管理水平和信息化水平,树立了良好的社会形象,同时加大了就诊过程的透明度,便于患者监督医护质量。

Objective In order to solve the problem of the patient to the hospital registration, waiting and payment for a long time, hospital and bank to provide ＂All-in-one Bank-Medical Card＂ solution, hospital information system and the core banking system docking, patient information and transaction data realize mutual exchange. Methods Establishment of self-help equipment and a variety of ehannels of the pre-registration model,provide bank card direct settlement, extended hospital registration and fees window to the bank business outlets, internet banking, telephone banking, transfer telephone, mobile phone banking, self-help equipment and other channels, to provide medical and financial services for the patients. Results ＂All-in-one Bank-Medical Card＂ optimization of outpatient department procedure,improve outpatient operation efficiency, really convenient to the patient. Conclusion ＂All-in-one Bank-Medical Card＂ ean heighten the work efficien- cy at the same time, reduce the labor intensity of medical staff, improve internal management level and informatization lev- el, establish a good social visualize ,while increasing the transparency of treatment process, supervision of medical quality for patients.