干系人私人关系、知识共享行为对复杂产品研发绩效的影响

The impact of stakeholder's personal relationships and knowledge sharing behavior on performance of complex product development

在文献回顾的基础上,提出了干系人私人关系的三个构成:感情、人情和面子,探讨了干系人私人关系的三个构面、知识共享行为和复杂产品研发绩效之间的关系,构建了理论模型,并以复杂产品研发团队的干系人为调查对象对模型进行了实证研究。研究结果显示:干系人的感情、人情和面子均对知识共享行为有显著的正面影响,感情和面子对复杂产品研发绩效有显著正面影响,知识共享行为对复杂产品研发绩效有显著正面影响。此外,研究结果还表明,知识共享行为在人情和复杂产品研发绩效之间起到了完全中介作用;知识共享行为在感情和复杂产品研发绩效及面子和复杂产品研发绩效之间分别起到了部分中介作用。

Based on the intensive literature review,three components of stakeholder＇s personal relationship are put forward,and they are Ganqing,Renqing,and Mianzi. The relationships of three components of stakeholder＇s personal relationship,knowledge sharing behavior and performance of complex product development are analyzed,and the theoretical model is established.Then,stakeholders of complex product development team are selected as survey objects,and the model is tested empirically. The findings reveal thatGanqing,Renqing,and Mianzi of stakeholders all have significant positive effect on knowledge sharing behavior,Ganqing and Mianzi have significant positive effect on performance of complex product development,and knowledge sharing behavior has significant positive effect on performance of complex product development. Another two conclusions are also gained：one conclusion is that knowledge sharing behavior plays a wholly intermediate role between Renqing and performance of complex product development,and the other conclusion is that knowledge sharing behavior plays a partial intermediate role between Ganqing and performance of complex product development,and between Mianzi and performance of complex product development.