基于“站-线-变-户”电网模型的预约停电管理模型设计

Appointment power outage management business model design based on “Station-line-change–households” grid model

本文基于营配信息集成"站-线-变-户"电网模型,让客户参与停电计划的制定,在供电企业客服信息与互动平台实行预约停电。建立预约停电管理模型,即筛选预约停电客户群,选择最佳服务渠道与客户进行沟通,汇集分析各渠道客户的意见,通过算法处理制定最优的停电计划。

Based on information integration camp with ＂Station - line - change - households＂ grid model, appointment blackout that allow customers to participate in the development of power cut scheme will be performed in the power supply enterprise customer information and interaction platform. Establish an appointment outage management model, namely screening appointment blackout customers, select the best service channels to communicate with customers, pooled analysis of customer feedback across channels, and develop optimal algorithm to formulate an optimal power cut scheme.