基于知识转移的图书馆虚拟参考咨询服务研究

Study on Library's Virtual Reference Service Based on Knowledge Transfer

阐释了图书馆虚拟参考咨询服务的实质,分析了图书馆虚拟参考咨询实现知识转移的影响因素,探讨了基于知识转移的图书馆虚拟参考咨询服务策略。

This paper expounds the essence of library＇s virtual reference service, analyzes some factors influencing the knowledge transfer in library＇s virtual reference service, and puts forward some strategies for carrying out library＇s virtual reference service based on the knowledge transfer.