“985”高校图书馆网站服务栏目调查研究

Investigation on Service of 985 University Libraries Websites

随着互联网的发展,高校图书馆积极利用图书馆网站对用户开展服务,因此网站评价工作对于高校图书馆完善网站建设尤为重要。本文采用内容分析法、比较分析法等,对我国39所"985"高校图书馆网站服务栏目进行了评价研究,依据科学性、实用性、定量与定性相结合的评价原则确定了图书馆网站服务栏目评价指标与权重,分别对个性化服务、传统服务、信息交互服务、资源下载服务等进行了测评与分析,最后提出了启示和建议。

With the development of internet,university library actively serves the readers by library website.Therefore,the website evaluation is particularly important to perfect university library website construction.Based on content analysis,comparative analysis and other research methods,39 of the service columns of 985 university library websites are evaluated in this paper.With evaluation principle of scientific,practical,combination of quantitative and qualitative,the evaluation indexes for service have been determined,on this basis,traditional service,personalized service,information interaction service,consultation service,download service,have all been evaluated and analyzed.At last,this paper puts forwards some inspirations and suggestions.