武汉市某三甲医院柔性管理与护士关怀能力的相关性分析

Investigation of Flexible Management in Caring Ability of Nurses in a Wuhan Therr-A Hospital

目的:了解护士柔性管理需求和关怀能力现状,并对两者的相关性进行探讨。方法:对武汉市某三级甲等医院220名护士分别进行柔性管理需求和关怀能力的问卷调查。结果:护士对柔性管理需求排名前三位分别是解决护士实际困难(80.3%),采纳护士合理化意见(70.0%)和及时表扬与奖励护士(60.1%);护理人员的关怀能力总体得分(179.63±14.35)和三个维度得分均属于低水平;柔性管理与护士关怀能力呈正相关(P<0.01,P<0.05)。结论:护理管理者应渗透柔性管理理念到日常护理管理之中,改变传统护理管理模式,加强对护理人员关怀能力的培养。

Objective To get known the status of nurses＇ demand on flexible management and nurses＇ caring ability,and explore their correlation. Methods A total of 220 nurses in a Wuhan Three- A haspital were investigated with the Flexible Management Inventory and the Caring Ability Inventory. Results Nursing staff＇s demand for flexible management in top three： to solve the nurse＇s practical difficulties（ 80. 3%）,to adopt the nurse putting forward rational suggestions（ 70. 0%） and to praise and reward the nurse timely（ 60. 1%）; the total score（ 179. 63 ± 14. 35）and 3 dimensions＇ score of the Caring Ability Inventory were in a low level; there was significant positive correlation between flexible management and caring ability of nurses（ P〈0. 01,P〈0. 05）. Conclusion： The nurse＇s managers should improve the flexible management further and change the traditional rigid- based management model to establish flexible management philosophy to have a profound impact of nurses caring ability.