1.Gebauer H, et al. Characterizing ser- vice networks for moving from products to solutionsiJ]. Industrial Marketing Management, 2013, 42 ( 1 ).
2Chen J. s., et al. Co-production and its effects on serviceinnovation[J]. Industrial marketing management, 2011 ( 40 ).
3Aarikka Stenroos L, Jaakkola E. Value co-creation in knowledge intensive busi- ness services: A dyadic perspective on the joint problem solving process[j]. Industrial Marketing Management, 2012 ( 41 ).
4上海三菱电梯有限公司.转型:向服务领域延伸[J].企业管理,2008(1).
5Mele C, Spena T R. Co-creating value innovation through resource integration [j]. International journal of quality and services, 2010, 2(1).
