无锡新区公共文化服务社会化实践分析

Socialized Practice Analysis on Public Cultural Services of New District Wuxi

无锡新区探索公共文化服务体制创新,将公共文化服务交由专业的社会企业或团体承担,政府只做裁判员不做运动员,将服务指标、服务方式、服务质量和服务对象满意度采用合约方式进行约定。无锡新区图书馆、文化馆整体运行管理社会化以及单项文化服务社会化的实践证明,新区百姓获得的文化活动较之以前更为丰富,文化服务更为细致周到,群众满意度及参与度明显提升,地域特色文化传承培育成效显著,实现了新区"小政府大服务"的工作原则及公共文化服务效益最大化的目标。

To explore institutional innovation of the made the public cultural services undertaken by the public cultural services, Wuxi New District social enterprises or organizations. The local government only plays the role of ＂referee＂ instead of ＂athlete＂, regulating performance indicators, service mode and quality, consumers in contracts. Proved by socialized practice and operating ad- ministration in Wuxi New District Libraries and culture centers, local people have enjoyed more varied cultural activities and more considerate services. It also witnessed satisfaction and participation are on the rise along with more prominent heritage and cultivation of local culture. The local government has already practiced the principle of ＂little government and big service＂, with the goal for maximized benefits of public cultural services.