基于网络的信息互动服务特征与多Agent结构研究

Features and Multi-Agent System of Information Interactive Service Under Network Environment

信息互动服务是建立在现代信息技术基础上的,以解决用户问题为主线的主动式服务。通过分析信息互动服务的解决问题、用户参与、细分服务对象等功能特点,提出了由界面Agent、用户Agent、系统Agent、学习Agent、记录Agent、通知Agent和信息过滤Agent等7类Agent构成的信息互动服务系统结构关系。在此基础上,阐述了Agent技术、理论在信息互动服务中的具体应用。

This paper discusses information interactive service is a new service mode that is solving users＇ problems oriented under information technology, and studies the features of information interactiveservice： problem solving, subdivision of the service object, user participation, etc. On this basis, we comeup with a multi-agent system of information interactive service, the system involve many basic elements,including interface agent, user agent, system agent, study agent, record agent, notice agent andinformation filter agent. We propose the specific applications of agent technology in informationinteractive service.