企业管理者心理弹性、积极情绪与工作倦怠的关系

The Relationship between Resilience,Positive Emotion and Job Burnout of Enterprise Manager

采用心理弹性量表、工作倦怠量表以及情绪性量表对525名企业管理者进行了调查,以考察心理弹性、积极情绪和工作倦怠的关系。研究发现:(1)企业基层管理者的工作倦怠水平要高于中高层管理者;(2)心理弹性对工作倦怠及其情绪衰竭、玩世不恭、低成就感等维度有显著的负向预测作用;(3)积极情绪对工作倦怠及其各维度也具有显著的负向预测作用,并且在心理弹性和工作倦怠之间起中介作用。

To explore the relation between resilience and job burnout, particularly investigating the mediating role of positive emotion, three scales for resilience,job burnout and positive emotion were performed and 525 managers in four provinces of China took part in the investigation. We get the following findings ： （ 1 ） the front - line managers meet more serious burnout than the middle and top managers. （2） Enterprise managers＇ resilience negatively correlate with job burnout and its elements such as emotional exhaustion, cynicism and reduced personal accomplishment. （3） Positive emotion of enterprise managers negatively correlate with job burnout and its three elements as well;and positive emotion mediates the relation between resilience and job burnout.