期刊文献+

一种在线商品评论信息可信度的排序方法 被引量:14

Information Credibility of Online Reviews:a New Ranking Method
下载PDF
导出
摘要 本研究以信息采纳模型为理论支撑,将文本型评论与数值型评论的一致性进行量化,与其他可信度影响因素相结合,提出了一种在线商品评论信息可信度的排序方法,对淘宝中买家给出的评论按照可信度大小进行排序。结果能够反映淘宝中信誉评价的真实情况,帮助买家购买决策。 Applying information adoption model, this research quantifies the consistency of digital type comments and textual comments on the basis of previous research, puts them into the credibility factor of influencing factors, and suggests a new information credibility ranking method of online reviews. Comments in Taobao. com were sorted using this method, the results can reflect the actual circum-stances of the credit evaluation, thus help buyers make the decision.
作者 王倩倩
出处 《情报杂志》 CSSCI 北大核心 2015年第3期181-185,共5页 Journal of Intelligence
关键词 信息采纳模型 评论一致性 评论可信度 文本型评论 数值型评论 information adoption model consistency of comments credibility of comments textual comments digital type comments
  • 相关文献

参考文献11

  • 1Hyunmi B, Joong H A, Youngseok C. Helpfulness of Online Consumer Reviews: Readers Objectives and Review Cues [ J ]. International Journal of Electronic Commerce ,2012,17 ( 2 ) :99- 126.
  • 2黄婷婷,曾国荪,熊焕亮.基于商品特征关联度的购物客户评论可信排序方法[J].计算机应用,2014,34(8):2322-2327. 被引量:12
  • 3Bhattacherjee A, Sanford C. Influence Processes for Onfonnation Technology Acceptance: an Elaboration Likelihood Model [ J ]. MIS Quarterly,2006,30(4) :805-882.
  • 4Ahluwalia R, Burnkrant R E, Unnava H R. Consumer Response to Negative Publicity: the Moderating Role of Commitment [ J ]. Journal of Marketing Research, 2000,37 (2) : 203-214.
  • 5Sen S, Lerman D. Why are You telling Me This? An Examina- tion Into Negative Consumer Reviews on the Web[ J ]. Journal of Interactive Marketing, 2007,21 (4) :76-94.
  • 6Sussman S W, Siegal W S. Informational Influence in Organiza- tions: An Integrated Approach to Knowledge Adoption[ J ]. In- formation Systems Research,2003,14( 1 ) :47-65.
  • 7龚思兰,丁晟春,周夏伟,巢乃鹏.在线商品评论信息可信度影响因素实证研究[J].情报杂志,2013,32(11):202-206. 被引量:27
  • 8Cheung C M K,Thadani D R. The Impact of Elecffonic Word-of -mouth Communication: a Literature Analysis and Integrative Model[ J]. Decision Support Systems,2012b,54( 1 ) :461-470.
  • 9Racherla P, Friske W: Perceived' usefulness' of Online Consumer Reviews: an Exploratory Investigation Across Three Services Categories[J ]. Electronic Commerce Research and Applica- tions, 2012,11 (6) :548-559.
  • 10张靖,金浩.汉语词语情感倾向自动判断研究[J].计算机工程,2010,36(23):194-196. 被引量:16

二级参考文献58

  • 1黄永文,何中市,伍星.用户评论的分类获取[J].计算机应用,2009,29(3):846-848. 被引量:5
  • 2刘群,张华平,俞鸿魁,程学旗.基于层叠隐马模型的汉语词法分析[J].计算机研究与发展,2004,41(8):1421-1429. 被引量:197
  • 3刘新燕,陈志浩.大学生网络购物行为调查[J].中南财经政法大学学报,2005(1):83-88. 被引量:53
  • 4朱嫣岚,闵锦,周雅倩,黄萱菁,吴立德.基于HowNet的词汇语义倾向计算[J].中文信息学报,2006,20(1):14-20. 被引量:326
  • 5杨学成,钱明辉.网上口碑对消费者决策的影响及启示[J].当代经济管理,2006,28(3):27-31. 被引量:15
  • 6谷华楠 曾国荪 王伟.基于信任素材的信息文档内容信任评估.计算机科学,2007,34(11):127-130.
  • 7Yu Hong, Hatzivassiloglou V. Towards Answering Opinion Questions; Separating Facts from Opinions and Identifying the Polarity of Opinion Sentences [C]//Proc. of Conference on Empirical Methods in Natural Language Processing. Morristown, USA; [s. n. ], 2003; 129- 136.
  • 8Turney P. Thumps up or Thumbs down? Semantic Orientation Applied to Unsupervised Classification of Reviews[C]//Proc. of the 40th Annual Meeting of the Association for Computational Linguistics. Morristown, USA: [s. n. ], 2002: 417-424.
  • 9Kanayama H, Nasukawa T. Fully Automatic Lexicon Expansion for Domain-oriented Sentiment Analysis[C]//Proe. of the Conference on Empirical Methods in Natural Language Processing. Stroudsburg, USA: [s. n. ], 2006: 355-363.
  • 10KimSoo-Min, Hovy E. Determining The Sentiment of Opinions[C]//Proc. of the 20th International Conference on Computational Linguistics. Morristown, USA: [s. n], 2004: 1367-1373.

共引文献72

同被引文献182

引证文献14

二级引证文献83

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部