论空中服务英语的语言特色

On the Air Service in English Language Features

英语是世界范围内的通用语言,其重要性对于具有国际性质的空中服务行业来说,更加明显。空中服务人员的英语语言水平、使用方式、方法以及使用场合都对其服务质量有着直接的影响,直接影响乘客的出行体验。空中服务英语的使用是一门具有礼仪性质的艺术,具有其独特的使用方法和技巧。本文就空中服务英语的语言特色从多个角度进行分析,为培养空中服务专业人才和提高空中服务质量,提供一定的借鉴。

English is the common language worldwide,and its importance for the international character of air services industry,more pronounced. English language proficiency of the crew,use,process,and use the occasion has a direct impact on their quality of service,a direct impact on passengers＇ travel experience. Air service use of English is an art with a ceremonial nature,with its unique use of methods and techniques. In this paper,the characteristics of air services in English language analysis from multiple angles,for the training of professionals and improve air service air quality of service,to provide a reference.