建立护士绩效考核体系的实践效果

Practical experience of establishing nurses' performance appraisal index system

目的:通过建立护士工作绩效考核体系,为合理分配薪酬、人力资源管理、护理质量管理提供科学依据。方法:以岗位管理、层级管理、工作量、工作质量、护士职业规划等方面为切入点建立护理绩效考核体系,使用自制调查问卷收集资料,并对考核结果进行分析。结果:绩效考核体系建立后,护士绩效工资体现多劳多得、优绩优酬,护理管理者满意度、护士满意度、患者满意度均有提高。结论:建立行之有效的护士绩效考核体系,有利于形成良好的管理导向,提高临床护理质量,调动护理人员的积极性。

Objective： Establishing nurses＇ performance appraisal index system and evaluating the result of performance appraisal,in order to provide a scientific basis for reasonable payment distribution,human resource and nursing quality management. Methods： Nurses＇ performance appraisal index system was established based on post management,ladder management,work quantity,work quanlity and nurse career planning,questionnaire made by ourself was collected and the result of performance appraisal was evaluated. Results： After establishing nurses＇ performance appraisal index system,nurse performance salary was paid according to their work quatity and quality,satisfaction rate of nursing managementers,nurses and patients was improved. Conclusion： By establishing nurses＇ performance appraisal index system,it is positive to form excellent management guide,improve clinical nursing quality,arouse nurses＇ enthusiasm and improve the patient＇s satisfaction rate.