上海市浦东新区公立综合性医院病人安全氛围评价

Evaluation on patient safety climate in public general hospitals in Pudong New Area of Shanghai

目的 :评价上海市浦东新区区属公立综合性医院的病人安全氛围。方法 :采用病人安全氛围测评量表,对浦东新区7家综合性医院1 353位员工进行问卷调查。结果 :员工对医院病人安全氛围总体评价良好,但对不害怕受羞辱、不害怕受责备、未见不良结果维度的评价较低,管理者和受过质控培训的员工评价较高。结论 :医院应加强医院病人安全文化的建设,避免医疗差错重复发生。

Objective ：The study aims to evaluate the patient safety climate in public general hospitals in Pudong New Area of Shanghai. Methods ：Questionnaire survey of 1 353 employees in seven public general hospitals of Pudong New Area was conducted. An assessment tool for patient safety climate was used. Results ：Overall,the perception of employees on patient safety climate was positive,but the perceptions of employees on＂not fear of shame＂,＂not fear of blame＂and＂no adverse outcomes＂dimensions were negative. In addition,the hospital managers and the employees who had got training on quality control had more positive perception on patient safety climate. Conclusion ：Hospitals should construct patient safety culture to avoid repeated medical errors.