细分岗位多因素评分法用于医院调剂部门工作量研究

Workload of dispensing department in hospital using multivariate subdivision post scoring method

目的采用细分岗位多因素评分法评价医院调剂部门工作量。方法设计细分岗位多因素评分法,对医院调剂部门工作量进行评分,获得各调剂部门工作量评分值。结果各调剂部门工作量评分有较明显差异,部门人均工作量均值是1 370.38±112.60,偏差率达8.22%。结论细分岗位多因素评分法能较为客观地统计调剂部门的工作量,且操作简便、成本低,可作为评估该部门工作量的常用方法。

Objective To evaluate the workload of dispensing department in hospital using multivariate subdivision post scoring method .Methods Workload data of dispensing department in hospital were collected through scoring the workload of dispensing department with multivariate subdivision post scoring method .Results The workload scores of dispensing depart‐ments differed obviously .The average workload score is 1 370 .38 ± 112 .60 ,CV% = 8 .22% .Conclusion The Multivariate subdivision post scoring method can get the workload score of dispensing department objectively .It′s simple to operate with low cost .This method can be used as the workload scoring for dispensing department in hospital .