高校图书馆OPAC中的分面搜索对用户体验的影响——基于不同任务的对比实验分析

Impact of Faceted Search in Academic Library OPAC on the User Experience:Based on the Comparison of the Experimental Analysis

[目的/意义]研究高校图书馆OPAC中引入分面搜索技术给用户带来怎样的搜索体验。[方法/过程]主要通过对用户在两种界面下(传统列表界面和基于列表与分面的界面)进行两种搜索任务(已知任务和探寻式任务)时所表现出的行为和喜好进行实验与观察,从搜索时间、搜索结果准确度、用户评价3方面对比分析搜索界面、搜索任务对用户搜索体验的影响。[结果/结论]通过研究发现:相对于传统列表界面,受试者在使用基于列表与分面的界面时,搜索用时更短、用户评价更高。

[ Purpose/significance ] This study seeks to understand the differences between traditional library interface and facet-based interface and how they affect the search experience of users. [ Method/process] In this study, 40 partici- pants were asked to search for resources using both interfaces. Their search time and accuracy were measured across two types of search tasks （ known and exploratory）. After completing the search tasks, they were asked a series of questions about their experiences. The data were analyzed in order to identify strengths and weaknesses in both search interfaces. [ Result/conclusion ] The results of this study show that search time for the face -based search interfaces was shorter and participants preferred the faced search interface over the traditional search interface.