8Rusbuh, Cary, E . Commitment and Satisfaction Romantic Association: A Test of the Investment Model. Journal of Experimental Social Psychology, 1980, 16, 86-172.
9The Basic Theory of Cognitive Dissonance, of Which Postpurchase Dissonance is a Subset, is presented in L Festinger, A Theory of Cognitive Dissonance (Stanford, CA.: Stanford University Press,1957).
10Zeithaml, V A . Consumer Perceptions of Price,Quality, and Value: A Means-end Model and Synthesis of Evidence. Journal of Maketing, Vol.52, July 1988, 2-21.
3Andaleeb S, Conway C. Customer satisfaction in the restaurant indus- try: an examination of the transaction- specific model [J]. Journal of Services Marketing, 2006, ( 1 ) : 3 - 11.
4Kisang Ryu, Hye - Rin Lee, Woo Gon Kim. The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction and behavioral intentions [J]. International Journal of Contemporary Hospitality Man- agement, 2012, (2): 200-223.
5Jana Lay- Hwa Bowden- Everson, Tracey S.Dagger, Greg Elliott, Engaging Customers for Loyalty in the Restaurant Industry: The Role of Satisfaction, Trust, and Delight [ J ]. Journal of Food service Busi- ness Research, 2013, (16): 52-75.
