放射科医疗不良事件分析与对策

Medical Adverse Events Analysis and Countermeasures in Department of Radiology

目的探讨放射科医疗不良事件发生原因,提出改进对策。方法回顾分析某医院放射科2012年5月-2014年4月发生的54起医疗不良事件。结果放射科医疗不良事件发生率较高的有治疗错误事件、设备使用事件、医患沟通事件等。按照SH9分类法,Ⅲ级事件发生率最高。结论放射科医疗不良事件防控形势严峻。需加强日常设备维护,严格遵守制度,增强责任心和风险防范意识,加强医患沟通培训,努力转变服务理念,减少不良事件发生,更好地确保患者安全。

Objective To investigate the causes of medical adverse events in Department of Radiology, and put forward specific improvement measures. Method A retrospective analysis of 54 adverse events occurred in Department of Radiology in a hospital during May 2012 to April 2014. Result The adverse events with high incidence in the Department of Radiology included therapeutic error events, equipment use events, and medical communication events. According to SH9 taxonomy, three - level event had highest incidence. Conclusion The prevention and control situation of medical adverse events in the Department of Radiology was grim. It needed a correct understanding of adverse events, strengthening routine equipment maintenance, in compliance with compliance system, enhancement of the responsibility and risk prevention awareness, strengthening the doctor - patient communication training, changing the service concept, and actively reduction of the incidence of adverse events, thus ensuring patient safety.