态度理论在医患沟通管理的应用研究

Attitude theory communication management of applied research in the doctor-patient relationship

近些年,我国由医患冲突引发的恶性群体事件屡见不鲜,对社会秩序的稳定造成重大负面影响,文章从以态度理论为依据,通过霍夫兰德和詹尼斯改变态度的说服模式来缓解医患矛盾,最大限度的将医患冲突扼杀在萌芽中,以此构建和谐的医患关系。

In recent years, China＇s vicious mass incidents triggered by the doctor-patient conflicts are common, which have a significant negative impact on the stability of the social order, this paper is based on attitude theory, through the Holland and Janis change attitude to persuade mode to alleviate doctor-patient contradiction, Maximize the doctor-patient conflict nipped in the bud, in order to build a harmonious doctor-patient relationship.