关系强度与非对称性对宽恕意愿的影响

The Effects of Tie Strength and Relationship Asymmetry on the Willingness to Forgive

宽恕对提升组织绩效有积极作用。本文研究了关系强度与关系非对称性对宽恕意愿的影响,并探讨了行为的非道德强度对前述关系的调节作用。通过460个样本的2个组间情境实验发现:第一,关系强度正向影响宽恕意愿,关系强度越高,宽恕意愿越容易产生;第二,非对称性关系中,处于强势地位的一方,宽恕意愿更强;第三,非道德强度调节了关系非对称性对宽恕意愿的影响,在面对非道德强度低的场景时处于强势地位的一方其宽恕意愿更强,而面对非道德强度高的场景时处于弱势地位的一方其宽恕意愿更强。因此,团队管理者应致力于提升团队成员间的关系强度,并更多关注关系非对称性中处于弱势的一方。

This study is to explore how tie strength and asymmetry influence people＇s willingness to forgive. Empirical researches are conducted through two scenario experiments of factorial design. Findings include： tie strength and willingness to forgive are positively correlated- the stronger the tie strength, the more one is willing to forgive; in an asymmetrical relationship, the more powerful party is more willing to forgive; unethical moral intensity moderates the influence of asymmetry on the willingness to forgive- with low unethical moral intensity, the more powerful party＇s willingness to forgive is much higher than that of the less powerful party.