4Roe Clark, "Microcounseling skills" , in A. L. Reynolds, ed., Helping College Students: Developing Essential Support Skills for Student Affairs Practice, San Francisco: Jossey-Bass, pp. 131-167.
5A. L. Reynolds, Helping Competencies of Student Affairs Professionals: A Delphi study, Journal of College Student Development, No.3, Vol.52, 2011, pp. 362-369.