摘要
基于社会技术系统观点从个人、社会、组织和技术四个层面研究KMS中知识共享理论模型并试图发现影响知识共享的关键影响因素。用社会资本理论、认知理论等多元理论视角从四个层面建立基于KMS知识共享的因素模型,采用PLS结构方程对来自97家企业183个有效样本的实证研究表明,虽然各层面的变量都对因变量具有显著作用,但社会资本对基于KMS知识共享效应最为显著,其次分别为个人、技术和组织层面。因此,企业应在综合管理措施基础上重点培育组织社会资本,并且利用基于Web 2.0等信息技术的KMS支持员工社会资本的发展促进知识共享,最后总结了知识分享管理中的两种误区。
Factors that influence knowledge sharing can be categorized into personal, social, technological and organiza- tional dimensions according to sociotechnical system. This paper proposes a theoretical model involving these four dimen- sions to investigate the most influential enablers for KMS - based knowledge sharing from multiple theoretical perspectives such as social capital theory, cognitive theory. PLS - SEM analysis is employed to validate the model based on a sample of 183 KMS users from 97 companies. The results show that all dimensions have positive effects on knowledge sharing, where- as social dimensions being the most strong predictor,, followed by the personal, technological and organizational dimensions. The result implies that social capital is vital to knowledge sharing; KMS that can support social capital can enhance knowl- edge sharing effectively. Finally, two managerial mistakes are summarized based on empirical results.
出处
《科技管理研究》
CSSCI
北大核心
2015年第10期148-154,共7页
Science and Technology Management Research
基金
国家自然科学基金项目“web 2.0环境下公众用户知识共享行为的多层次影响机制研究”(71302063)
陕西省自然科学基金项目“企业电子商务与业务融合的成因与价值创造研究”(2014JV9373)
关键词
知识管理系统
知识共享
多元视角
PLS结构方程
knowledge management systems
knowledge sharing
multi - perspective
PLS - SEM
