基于大规模定制的服务模块化平台模型设计

Platform Model Design of Service Modular Based on Mass Customization

大规模定制的实现使得企业营运转向模块化,尤其是服务行业。模块化网络需要企业在模块化基础上构建模块化平台,以便与上下游更紧密连接,促进服务大规模定制的实现。因此,服务模块化平台的设计至关重要,文章基于此构建了包括流程模块、服务模块、组织模块、服务包、接口以及市场定位六大块的平台模型,为服务模块化的实现提供了全新的视野和参考。

With the realization of mass customization, the operation of business becomes more and more modular, especially in the service industry. The modular platform should be established based on modularization as the modular network, so that more closely connected with outside, to promote the realization of service mass customization. The design of services modular platform is crucial. This research built a platform model including the process module, service module, organization module, service packs, interface and market positioning to provide a new perspective and reference for the realization of the service module.