摘要
我支部奉行"创造便捷提效率,服务市民促品质"的服务宗旨,以人民群众满意为根本标准、以现代化的信息技术作为支撑、以业务流程再造作为核心,竭诚为全区人民提供服务,旨在做好杭州社会保障卡(市民卡)在富阳的发放、应用和管理工作,实现市民卡"一卡在手,通行杭州"的工作目标,把窗口服务建成优化服务环境的示范窗口、服务人民群众的便民窗口、展示精神风貌的形象窗口。
I branch pursues "convenient to mention creating efficiency, and promote the quality of public services", the principle of service to the people's satisfaction as the fundamental criterion for modem information technology as a support to business process reengineering as a core, dedicated to providing services to the region's people aims to do Hangzhou social security card ( citizen card ) payment, application and management in Fuyang achieve citizen card "one card in hand, the passage of Hangzbou", the objectives, the window service model window optimization services built environment, serve the people of convenience window, showing spirit image window.
出处
《科技与创新》
2015年第10期46-47,共2页
Science and Technology & Innovation
关键词
窗口单位
服务创新
服务品质
市民卡
window units
service innovation
service quality
citizen card