五星级酒店一线员工的薪酬体系优化研究

Study On Optimization of Frontline Staff's Salary System in Five-star Hotels

通过对当前五星级酒店一线员工的薪酬水平、薪酬制度进行研究,发现国内五星级酒店普遍存在一线员工薪酬水平不高、工作积极性差和流动率高等问题。为解决这些问题,提出了酒店在优化薪酬水平、薪酬结构和薪酬制度等方面应进行的一些改革措施,以改善和促进酒店的经营管理。

The main purpose of this article is to study the situation of frontline staff＇s salary in five-star hotels and its affection on the staff. The research shows that the pay level of the frontline staff in five-star hotels is not high,which has also caused the front-line staff working with poor motivation and high turnover rate. The key to solve this problem is to optimize the level,structure and system of the front-line staff＇s salary.