摘要
目的探析护理管理中应用人性化管理重要意义。方法将60名护理人员作为观察对象,比较实行人性化管理前1个月和实行人性化管理后1个月护理人员的护理质量评分、护理满意度和护理差错发生率、护理投诉率。结果实行人性化管理后护理人员的护理质量评分、护理满意率均高于人性化管理前,比较差异有统计学意义,P<0.05。结论对护理人员行人性化管理,可提高护理人员的护理质量,对减少医疗纠纷有积极意义。
Objective To explore nnrsing management in the application of humanized management of great significance. Methods 60 nurses as research object, the more one month before the humauization management and implement humanized management 1 month after nursing care quality score, nnrsing satisfaction and the incidence of nursing errors, nursing complaints. Results The nursing quality of the nursing staff score after the hunaanization management and nursing satisfaction rate were higher than before the humanized management, compare the difference was statistically significant, （ P〈0.05 ） . Conclusion The nursing staff line humanized management, cart improve the quality of nursing care, has positive significance to reduce lnedical disputes.
出处
《中国卫生标准管理》
2015年第12期252-253,共2页
China Health Standard Management
关键词
人性化管理
护理管理
意义
The humanized management, Nursing management, Meaning
