基于可靠性需求的电力客户细分和可靠性价值评估方法

Assessment Method for Subdivision of Electric Power Customers and Reliability Value Based on Reliability Demand

从电力用户角度提出可靠性提升的直接经济价值、用户体验价值和社会价值的定义及其计算模型,建立区域供电可靠性需求评估框架,介绍具有较高可靠性价值的7类用户及其特征采集和可靠性价值分类评估算法。针对具有较强主观性的用户体验价值和社会价值的定量评估,提出一种改进层次分析(analytical hierarchy process,AHP)法,并通过区域可靠性需求评价应用实例验证该方法的有效性。该算法既可用于供电企业客观评估不同供电区域的客户供电可靠性需求,也可为实施可靠性电价后的市场需求分析和预测提供技术支撑。

From the point of electric power customers,concepts of direct economic value,customer experience value and so-cial value of reliability promotion and calculation models were proposed,assessment frame for regional power supply reliabil-ity demand was established,in addition,seven kinds customers of higher reliabilities and related characteristic acquisition and assessment algorithm for reliability value classification were introduced.Aiming at quantity assessment on stronger sub-jective customer experience value and social value,a kind of improved analytical hierarchy process（AHP）method was pro-posed and by means of application example of evaluation on regional reliability demand,effectiveness of this method was verified.This algorithm could be applied in objectively assessing customer power supply reliability demands in different pow-er supply areas as well as providing technical support for market demand analysis and prediction after implementing reliabili-ty power price.