摘要
目的对日间手术患者展开健康教育,帮助患者手术顺利进行,促进患者早日康复,提高护理工作质量及满意度。方法选取2013年1月-5月1 888例日间手术患者作为对照组,2014年1月-5月2 136例日间手术患者作为试验组。对照组采用常规护理模式进行健康教育,试验组通过术前、术后的健康教育及出院后电话随访3种方法全面展开健康教育。结果试验组患者的爽约率、再就诊率、满意率分别为0.28%、0.94%、94.71%,对照组分别为3.50%、3.07%、90.20%,差异均有统计学意义(P<0.001)。结论通过对日间手术患者开展个体化健康教育,保证了日间手术患者手术顺利进行,促进了患者术后伤口尽快恢复,提高了日间手术病房的护理工作质量及患者满意度。
Objective To carry out health education to day surgery patients, assist the smoothness of their operation, promote early recovery of patients and improve the quality of nursing and patients' degree of satisfaction. Methods A total of 1 888 operations from January to May, 2013 were chosen to be the control group; and 2 136 operations from January to May, 2014 were regarded as the trail group. Patients in the control group accepted routine nursing and health education, while patients in the trail group accepted health education before and after surgery, and through telephone during the follow-up period. Results The rate of failure to keep the appointment, the readmission rates, and the satisfaction rate to the nursing work were 0.28%, 0.94% and 94.71% respectively in the trial group, while were 3.50%, 3.07%, and 90.20%, respectively in the control group, the differeces between the two groups were significant (P 〈 0.05). Conclusion Personalized health education can ensure the smooth operation of day surgery, advance wound healing of the patients, and improve the day surgery ward care quality and patient satisfaction.
出处
《华西医学》
CAS
2015年第5期814-816,共3页
West China Medical Journal
关键词
健康教育
日间手术
护理质量
满意度
Health education
Day surgery
Nursing quality
Satisfaction rate