某三甲中医院合同制护士工作一年真实体验的质性研究

A Qualitative Researching of Contract Nurses in a Level of First-class Hospital Working Real Experience in a Yea

目的了解与探讨某大型三甲中医院合同制护士工作一年的真实体验,为医院护理管理提供依据。方法运用质性研究中的解释现象学研究方法,对20名某大型三甲中医院工作一年的合同制护士进行深度访谈,采用类属分析方法对转录稿进行比较分析,并归纳主题。结果受访者的真实体验包括正性和负性两个方面,其中正性方面包括对医院印象良好、工作后责任感增强、对医院继续教育培训满意、科室主任及护士长关心照顾、能与医生有效积极配合、年长护士带教认真、与年轻护士相处融洽、能与患者及家属建立良好关系、工作后技术水平和沟通能力有所提高以及较高的工作认同感;负性方面主要包括薪水及福利偏低、工作压力大、渴望获得尊重及理解、个人能力不足、缺少长期职业规划。结论医院需要通过深化薪资分配制度,努力做到同工同酬;开展职业减压培训,加强人文关怀;建立激励机制,实行个性化管理三方面以减少合同制护士真实体验中的负性影响。

Objective Purpose To understand and discuss the real experiences of the contractual nurses working in a tertiary referral TCM hospital for a period of a year, in order for providing hospital nursing management basis.Method The hermeneutic phenomenology researching method in qualitative research were used to interview 20 contractual nurses before comparing and analyzing of the interview records with method for analysis of genera and then draw the conclusion.Result The real experiences of the interviewees include positive and negative： good impression of the hospital, sense of responsibility increased after work, satisfied with the on-job training, good taken care of by the director of department and head nurse, active and effective cooperation with the doctors, careful and detailed guiding by experienced nurses, good relationship established with the patients and their families, skill level and communication ability increased after work and increasing sense of identity in their job are all included in the scope of positive, and the negatives include lower salaries and welfare, big work pressure, eager to be respected and understood, inefficient ability and capability and lack of long term career planning.Conclusion The following actions should be taken by the hospital to reduce the negative effect in the real experiences of the contractual nurses： Improve salary offering system to try to make sure of equal pay for equal work; Carry out on-job pressure-release training to strengthen human care; Establish encouraging system and implement personalized management.