摘要
目的对病案调阅利用情况进行分析,进一步掌握病案利用的结构特点,做好病案的借阅管理工作。方法利用Excel电子表格对借阅、调阅病案数据进行分类汇总统计。结果 4年某院共借阅、调阅病案28113份,病案利用率为46.07%,其中院内借阅、调阅病案21972份,占78.16%;院外调阅病案6141份,占21.84%。结论病案管理人员应提高自身素质,把被动服务转变为主动服。主动了解使用病案者的目的和需求,快速找到所需资料和数据,在严格照章办事的同时,尽量简化手续和优化流程,提高工作和服务效率。
Objective To analyze the utilization of medical records, further master the structural characteristics of medical record application and do a good management of medical record borrowing. Methods Summarizing the data of borrowing and retrieval with the Excel. Results During the four years, a total of 28,113 copies of medical records were borrowing and reading, the medical record utilization was 46.07%. 21,972 of them within the hospital, accounted for 78.16% and 6,141 of them outside the hospital, accounted for 21.84%. Conclusions Medical records management personnel should improve their own quality, change the passive service into active service. Take the initiative to understand the purpose and demand, quickly find the required information and data, simplify procedures and optimize processes at the same time, improve work efficiency and service quality.
出处
《中国病案》
2015年第6期65-66,86,共3页
Chinese Medical Record
关键词
中医病案
利用
分析
Medical record of traditional Chinese medicine
Use
Analysis
