论新世纪旅游服务企业的员工素质

Study on the stuff quality of tourism enterprises in the new century

全球化时代服务业的全球性竞争,使旅游服务企业在管理和服务模式上都将发生深刻变革。只有高素质的员工才能胜任旅游企业发展的新要求。旅游企业必须高度重视不断提高员工的素质,才能在未来竞争中获得竞争优势。

Because of global competition in the global age,tourism enterprises will change profoundly in management and service model.Only high quality staff can be competent for the future changes.As long as staff quality must be highly attended to and constantly improved,tourism enterprises can obtain competition predominance.