角色压力研究:理论与实证综述

Role Stress: Theoretical and Empirical Review

角色压力是工作压力的重要来源之一,主要包括角色模糊、角色冲突和角色负载三个维度。本文首先阐述了角色压力的内涵及主要理论模型,然后对其来源、结果、中介和调节变量的实证研究成果进行了全面总结,并基于此提出了以下研究建议:有必要进行纵向研究;研究不同组织情境中的角色压力;丰富对中介和调节变量的研究;进行跨文化比较研究。

Role stress is an important source of job stress, it generally includes three dimensions, role conflict, role ambiguity and role overload. This paper recommended conception and two major theoretical models of role stress at first, and a great deal of empirical work about antecedents, consequences, moderators and mediators of role stress has been systematically reviewed. Based on the review, new trends pertaining to the future research of role stress was discussed as follows： longitudinal research; situation of organization changes; mediators and moderators; cross-culture comparison.