互联网环境下图书馆的参考咨询服务

Discussion on Library's Reference Service in Internet Environment

现代参考咨询服务是未来图书馆发展战略中的核心内容。论述了互联网环境下图书馆参考咨询服务面对的挑战,提出了互联网环境下参考咨询服务的发展策略,包括提高馆员素质与服务能力、加强文献资源数据库建设、深化服务内容并完善服务方式等。

The modern reference service is a core content in library＇s future development strategy. This paper discusses the challenges faced by the reference service in Internet environment, and puts forward the development strategies for the reference service in Internet environment, which include improving librarians＇ quality and service ability, strengthening the construction of the literature resources database, and deepening the service content and perfecting the service mode, etc.