6Wong,P.-K.,Singh,A.The Pattern of Innovation in the Knowledge Intensive Business Services Sector of Singapore[J].Singapore Management Review,2004,26 (1):21-44.
7Hauknes J.and Antonelli,C.The Dynamics of Localised Technological Changes-Path-Dependence and Percolation Processes in the Knowledge-Based Economy[R].A Report to the SI4S Project,1997.
8Miles,I.a.H.R.Services and the Knowledge-Based Economy:Not so Peculiar after All?[C].Paper Presented at the Seventh International Forum for Technology Management Kyoto,Japan.1997.
9Sundbo,J.The Service Economy.Standardization or Customization? A Dilemma for Service Firms and Economic Theory[J].The Service Industries Journal,2002,22(4):93 -116.
10Hipp,C.,Thether,B.and Miles,I.The Incidence and Effects of Innovation in Services:Evidence from Germany[J].The International Journal of Innovation Management,2000,4(4):47 -54.