3Deveugele M, Derese A, De Maesschalck S, et al.Teaching communication skills to medical students, a challenge in the curriculum?[J]. Patient Educ Couns, 2005, 58(3): 265-270.
4Maynarl D W, Heritage J . Conversation analysis, doctor-patient interaction and medical communication [J]. Med Educ, 2005, 39(4) : 428--435.