社会化表后服务的探索与实践

Exploration and Practice of Social Services Beyond Power Supply Service Contract

长期以来对用户产权设备尤其是低压居民用户产权设备的维护服务上，存在着许多困难及纠纷．国网德清县供电公司新市公司积极探索和实践用户产权设备服务方法，试点实施了社会化、有偿化的表后服务方式，建立了与政府和社区便民服务中心、社会化服务队伍相互配合、相互支持和监督的联动机制，进一步提高了电力企业的服务水平．

There have always been some power customers, especially in low-voltage Grid Zhejiang Deqing County Power Supply difficulties and disputes on the benchng machine of power customers. Xinshi Power Supply station State Company positively explores and practices the service methods on the bending machine of power customer, implements social and paid service contract beyond power supply, builds the linkage mechanism for power supply company and government and convenience centers and social service teams. The measures further raise the good service level of power supply company.