长沙服务外包产业政策效应实证研究

Empirical Study of Changsha Policy Effect for Service Outsourcing Industry

文章基于长沙市服务外包产业政策,分析服务外包产业政策效应。假设ITO、BPO、KPO三种服务外包类型具有相关性,设立服务外包产业政策效应理论模型。运用SPSS17.0进行因子分析、方差分析和相关分析,测量不同服务外包类型在各种政策影响下所发挥效应是否存在显著差异,以此对长沙市服务外包产业政策效应假设进行验证,并提出服务外包产业政策发展策略。

Based on Changsha service outsourcing policy,this paper analyzes the policy effect of service outsourcing industry. It is assumed that ITO, BPO, KPO three service outsourcing type have certain correlation, and set up a theoretical model of the effect of service outsourcing industry. Using SPSS17.0 to make factor analysis, variance analysis and correlation analysis, it can be measured that under the influence of various policies, when different types of service outsourcing make effect, whether there are significant differences or not so as to evaluate the policy effect of service outsourcing industry in Changsha, and propose the development strategy of service outsourcing policy.